Experience a World Class International Shipping Experience with Us!

Frequently Ask Questions (FAQ)

My Account:

  • You can always buy as a guest.
  • If you want to register, it's OK. You can place an order with avica shopping. As long as you have a valid email address, you can head over and sign up to get in on all the avica shopping action.

Are My Personal Details safe if I create an Account?

  • Rest assured that shopping with Avica is safe and secured
Tip: Never ever, ever buy anything online using your credit card from a site that doesn't have SSL (secure sockets layer) encryption installed—at the very least. You'll know if the site has SSL because the URL for the site will start with HTTPS—instead of just HTTP. An icon of a locked padlock () will appear, typically to the left of the URL in the address bar or the status bar down below; it depends on your browser.
  • Avica Shopping is fully compliant with the data protection act so we care about your details secure. Please visit our Privacy Policy for further details.

How Do I Place An Order? It's so easy to place an order with us.

  • Log-in to your account to begin browsing our range or simply buy as "guest". 
  • Once you've decided on the product/s you want, you need to click "Add to Cart" You can either carry on shopping or View your "Cart"  If you got everything you need, this will give you the option to check out.
  • Check that everything is correct so we can arrange your orders immediately.
    • your name
    • your complete address
    • your phone number
  • If everything is OK, then you're good to go.
  • We'll send you an Order confirmation via email.
  • We will also send a notification that your order/s are shipped along with the tracking number and the name/website of the Delivery courier. 

How can I pay my Order?

  • We have a variety of online payment methods to ensure our customers can place orders with ease. 
    • Paypal
    • Online Banking ( Details are found upon check out)
    • Bank to Bank (please add 5% charge on top of your total purchase)
    • Money Transfer

You can select your preferred payment method at checkout. 

P.S. We are still negotiating with Stripe, our future payment provider for Visa and Mastercard

How Do I Pay via Online Transfer/ Over the Counter?

  • During Checkout, select the Bank Deposit option. Upon check out all the details you need to complete your purchase are found in the instructions on how to pay via Online Transfer.
  • You may pay via Online Transfer or Over The Counter at any branch of Banco de Oro (BDO), Bank of the Philippine Islands (BPI), or Metrobank. After paying at your chosen bank, simply reply to the invoice email to avicashopping@gmail.com with a photo/screenshot of your deposit slip or of transfer confirmation on or before the specified deadline.

How does Cash on Delivery Work?

  • We offer Cash-on-Delivery (COD) in the PHILIPPINES ONLY for a minimum Order of P1,999.00 per cart.
  • Cash on Delivery or COD is a payment method offered by Avica Shopping that allows you to pay for the item/s you have ordered only when it gets delivered.

Avica Shopping is catered by the most trusted Delivery Courier in the Philippines - LBC. They deliver door to door in the address you indicated when you placed an order. LBC’s wide courier service network guarantees that your loved ones in the Philippines will receive the items straight to their place. 

For your convenience, we highly recommend that your loved ones prepare the exact amount for payment as LBC delivery agents may not have change on hand. Full payment must only be given to the delivery agent upon the delivery of your item.

Only pay the amount specified in the Air Waybill stuck in the pouch or box of the item.

LBC will then collect the payment upon delivery and deposit collected payments to Avica Shopping registered bank account.

Still Need help?

Viber, Whatsapp or IMO us at 09178035351 or send us a message at our contact form or email us at avicashopping@gmail.com

An agent will assist you within 24 hours.